Frequently Asked Questions
Everything you need to know about your next travel companion.
What is the standard shipping time for orders?
Standard shipping typically takes 3-5 business days within the continental United States. Expedited shipping options are available at checkout for faster delivery.
Do you offer a warranty on your luggage and accessories?
Yes, we offer a comprehensive limited warranty that covers manufacturing defects in materials and workmanship. Specific terms vary by product collection.
What is your return policy?
We offer a 30-day return window for unused products in their original packaging. Please visit our returns portal to initiate a domestic return and receive a prepaid shipping label.
How do I clean and maintain my Travelpro bags?
We recommend using a damp cloth with mild soap and warm water to spot clean the exterior. Avoid using bleach or harsh chemicals, and always allow the bag to air dry completely.
Are your carry-on bags compliant with major airline regulations?
Most of our carry-on models are designed to fit within the standard overhead bin dimensions of major global airlines. We recommend checking your specific carrier's size restrictions before traveling.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal, Apple Pay, and Google Pay.